Looking for an IT helpdesk ticketing system? Tickets, calls, faulty equipment, people complaining… IT support moves at supersonic speed and, if your IT professionals have to manage everything with, say, Outlook, your company may be losing a lot of money. Pair an email client with the high wages typical for the industry and you’ll…
Month: October 2021
Ten things to look for in a reliable ticketing software
Global spending in IT was upwards of $3.9 trillion in 2020. A significant percentage of that expenditure went to various software solutions. Indeed, there’s hardly an industry today that can’t enjoy one or more of the software options available. Businesses that are frequently involved in event management, as an example , can make use of…